Crappy customer service no register added bonus since the stated
Primecasino Recommendations eleven
Had a 25 p bons towards account…
Got a twenty five p bons towards membership staedthousands and still pet withdraw costhere a twenty five p bonus on there no advice just how to tackle since the getrid of it We have had 100 in my account with no suggestion how to do that 25 extra but I understand I have talked thousands and you can tried talking onchat zero fool around with playing comision I think
Easy to use website quick and you will effective…
I had a haphazard email address giving 2 hundred revolves on fire and you may flowers joker , in the e mail it said so you’re able to put at the least ?ten on the password fire200 ,after that for the inclusion e mail they told you Fire200 when i got apparently type in not the right one there’s nothing they could do ( it was via alive real time speak ) and they were not actually wanting to help in reality and then make myself feel stupid for requesting let … disgusting customer care
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Easily you certainly will offer negative stars I would personally
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Awful allowing individuals to bet yet not…
Terrible enabling individuals wager yet not making it possible for withdrawal stating its to suit your safety actual crappy ripoff end at all costs once excluding most of the information also to state they’re able to get it done when they need as the safety
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